Former Post Office CEO Paula Vennels to appear at Horizon IT inquiry – live | Post Office Horizon scandal

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Welcome and opening summary …

The Post Office Horizon IT inquiry has over recent weeks been hearing from senior leaders in the business to try to unravel exactly who knew what and when while it was prosecuting post office operators and publicly defending its faulty Horizon IT system. Today begins three days of scheduled testimony from Paula Vennells, who was Post Office CEO from 2012 and 2019.

Proceedings are due to start at 9.45am. You will be able to follow it live via video here, and I will bring you the key lines that emerge.

Paula Vennells arrives at Aldwych House, where the Post Office Horizon IT Inquiry continues.
Paula Vennells arrives at Aldwych House, where the Post Office Horizon IT Inquiry continues. Photograph: Maja Smiejkowska/Reuters
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Key events

Paula Vennells: key questions the ex-Post Office boss must answer

Jane Croft

Yesterday my colleague Jane Croft put together an explainer on the questions that Paula Vennells must answer:

Why did she wrongly tell MPs in 2012 the Post Office had not lost a Horizon case?

Vennells met six MPs in 2012. A note of meeting showed Vennells told those present: “Every case taken to prosecution that involves the Horizon system thus far has found in favour of the Post Office”. Jason Beer KC, counsel to the inquiry, told the hearings this claim simply was “not true” as at that time there had been three acquittals.

Why did the Post Office not disclose legal advice in 2013 highlighting problems with past prosecutions?

In July 2013, Simon Clarke, a barrister advising the Post Office, concluded there was a serious problem with past prosecutions because of an “unreliable witness”. Clarke said there were issues with evidence from the Fujitsu engineer Gareth Jenkins because he had failed to disclose information he knew about bugs in the Horizon software to defendants.

Chris Aujard, a former senior lawyer at the Post Office, has told the inquiry that in 2013 the Post Office’s executive committee “were in favour of ceasing prosecutions entirely”, but Vennells said “limited” prosecutions should continue. It was not disclosed to defence lawyers at the time.

Did she mislead MPs about whether remote access through Horizon was possible?

Before appearing before the business, innovation and skills committee in 2015, Vennells sent an email to her head of corporate communications asking if the Horizon system developed by Fujitsu was indeed secure: “What is the true answer?” she asked. “I need to say: ‘No, [remote access] is not possible.’”

The day after her testimony, the Post Office sent MPs a letter saying there was “no functionality in Horizon” for anyone at the company or Fujitsu to “edit, manipulate or remove transaction data” in a branch’s accounts. This was not true, and evidence suggests Vennells had previously been briefed about a “covert operations team” that could adjust accounts remotely.

Why did the Post Office continue fighting the high court case from 2016?

By 2017, the Post Office had received a draft report by Deloitte, which concluded “transactions can be deleted at database layer”, yet the company did not disclose the existence of that report to defence lawyers, instead choosing to spend millions maintaining that the branch operators were at fault.

During her time as chief executive, did she consider the possibility that Horizon might be flawed?

The Post Office’s chief financial officer, Alisdair Cameron, told the inquiry his former boss Vennells “did not believe there had been a miscarriage [of justice] and could not have got there emotionally. She seemed clear in her conviction from the day I joined that nothing had gone wrong and it was very clearly stated in my very first board meeting. She never, in my observation, deviated from that or seemed to particularly doubt that.”

A general view of the Post Office Horizon IT Inquiry hearing room at Aldwych House in central London. Photograph: Jonathan Brady/PA

You can read the full explainer from Jane Croft here: Paula Vennells: key questions the ex-Post Office boss must answer

Welcome and opening summary …

The Post Office Horizon IT inquiry has over recent weeks been hearing from senior leaders in the business to try to unravel exactly who knew what and when while it was prosecuting post office operators and publicly defending its faulty Horizon IT system. Today begins three days of scheduled testimony from Paula Vennells, who was Post Office CEO from 2012 and 2019.

Proceedings are due to start at 9.45am. You will be able to follow it live via video here, and I will bring you the key lines that emerge.

Paula Vennells arrives at Aldwych House, where the Post Office Horizon IT Inquiry continues. Photograph: Maja Smiejkowska/Reuters
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